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Shockman, Christine, and Mary Ann Piette. "Innovation Adoption Processes for Third Party Property Management Companies." 2000 ACEEE Summer Study on Energy Efficiency in Buildings, Efficiency and Sustainability. Pacific Grove, CA, 2000. LBNL-46376.
Shockman, Christine, Mary Ann Piette, and Laurie ten Hope. "Market Transformation Lessons Learned from an Automated Demand Response Test in Summer and Fall of 2003." 2004 ACEEE Summer Study on Energy Efficiency in Buildings. Pacific Grove, CA, 2004. LBNL-55110.